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Exceptions

Exception

Exceptions
ex_…92W405

Overpayment

open

KSh 47,400.00M-PesaAkinyi AdhiamboOpen for 11 d

2 of 15 openPrevious KNext J

Evidence

Received KSh 47,400.00 against INV-SAV-00016 total KSh 46,400.00

Exception id: ex_01JTVEEWVH9Y7MFWDASV92W405
Opened: 14 Oct 2026, 00:29

Resolve

Refunds start from a payment. Open the invoice to find the payment that overpaid, then refund the excess from there.

Open INV-SAV-00016

Note and audit

Note

Goes in the audit log. It does not resolve the case.

System Opened: Received KSh 47,400.00 against INV-SAV-00016 total KSh 46,400.00
14 Oct 2026, 00:29